Welcome to Helys! By using our platform, you accept these terms of service. Please read them carefully.
Service Presentation
Helys is a free platform for resource exchange through direct barter, without financial intermediaries. Our mission is to facilitate exchanges between users in a simple, transparent, and community-driven manner.
Publisher: Richard Beuzelin, Sole proprietorship, Quebec, Canada
Contact: contact@helys.app
Acceptance of Terms
By creating an account or using Helys, you unconditionally accept these terms of service as well as our Privacy Policy.
If you do not accept these terms, please do not use our service.
Acceptance of these Terms of Service is confirmed by a mandatory checkbox presented before any account creation or login. Without this acceptance, access to the platform is not possible.
Account Creation
Registration Conditions
- Minimum age: No age restriction
- Minors under 16 years old: Must obtain consent from their parents or legal guardians AND be accompanied by an adult during in-person exchanges
- Accurate information: You agree to provide truthful and up-to-date information
Account Responsibility
You are responsible for:
- The confidentiality of your password
- All activities performed from your account
- Immediately informing Helys in case of unauthorized use
Platform Usage
What you can do
- Publish resources you wish to exchange
- Search for and propose exchanges with other users
- Communicate with other members via the platform
- Seal matches to confirm your exchanges
What is prohibited
Helys has a zero-tolerance policy toward offensive content and abusive behavior. Any violation of these rules will result in immediate action, up to and including permanent account deletion.
"Objectionable content" is defined as any content that is hateful, sexually explicit, violent, discriminatory, harassing, threatening, or illegal — regardless of form (text, images, messages, usernames, or resources).
You agree NOT to:
- Publish illegal, dangerous, stolen, or counterfeit resources
- Propose exchanges involving money, sexual services, or any illegal activity
- Harass, threaten, or discriminate against other users
- Impersonate another person
- Use the platform for commercial or advertising purposes without authorization
- Attempt to bypass the site's security measures
- Automatically extract data (scraping)
- Post objectionable content of any kind (hateful, sexually explicit, violent, discriminatory, harassing, threatening, or illegal)
Any violation may result in immediate suspension or permanent deletion of your account.
User-Posted Content
Content Ownership
You retain all rights to the content you post (descriptions, photos, resource information) until the exchange is actually completed (QR code scan).
By posting content on Helys, you grant us a non-exclusive license to display, store, and distribute this content on our platform solely for the purpose of providing our services.
Content Responsibility
You are solely responsible for the content you post. You warrant that:
- You have the right to post this content
- The content does not violate any law or third-party rights
- Descriptions and photos correspond to the reality of the offered resources
Helys does not verify user-posted content and cannot be held responsible for its accuracy.
Exchanges Between Users
Nature of Exchanges
Helys is a matchmaking platform. We facilitate connections between users, but:
- We are not a party to the exchanges
- We do not guarantee the quality, legality, or conformity of exchanged resources
- We do not intervene in the exchange process
Sealing Process
When you seal a match (by signing with your initials), you formally accept:
- The exchange as described in the sealing agreement
- The specific conditions (date, time, location)
- That all your pending matches concerning the same resource will be archived
- That in case of cancellation, your archived matches will be restored (with no guarantee that proposals are still available)
An exchange is officially confirmed only when ALL participants have sealed their respective match.
Exchange Responsibilities
IMPORTANT:
You are entirely responsible for:
- Verifying the condition and conformity of the received resource BEFORE finalizing the exchange
- Your personal safety during meetings
- Respecting commitments made
- Treating other participants with respect and courtesy
Helys assumes NO responsibility if an exchange goes wrong, but we strongly encourage you to contact us at: contact@helys.app in case of problems.
Cancellation and Guarantees
- No returns: Once the exchange is finalized (QR code scanned), there is no possibility of return
- No guarantee: Resources are accepted "as is"
- Cancellation: If a participant does not show up or cancels, the complete match is cancelled and resources return to the market
Moderation
Helys reserves the right to:
- Remove any inappropriate or objectionable content contrary to these terms
- Suspend or permanently delete any account in case of violation
- Refuse access to the platform without justification
Helys provides an in-app Report button accessible directly from the interface, allowing any user to report inappropriate content or abusive behavior. Every report is reviewed within 24 hours.
Progressive Sanctions
Violations of these Terms are subject to the following progressive sanctions:
- First offense: formal warning sent to the user
- Repeated offense: temporary account suspension
- Serious or persistent violation: permanent account and content deletion
Content Reporting
Helys provides an integrated Report button accessible directly within the app — on any user profile, resource listing, or message. Any user can use this button to report content they consider inappropriate or objectionable.
- 🔔Review commitment: every report is examined by our moderation team within 24 hours of submission.
- 🗑️Content removal: if the reported content is found to be objectionable or in violation of these Terms, it will be immediately removed from the platform.
- 🚫Account ban: if the responsible user is found to have seriously or repeatedly violated these Terms, their account will be permanently suspended and all associated content deleted.
Blocking Users
Any user may block another user directly from their profile or from any interaction within the app. Blocking takes effect immediately and produces the following consequences:
Blocking a user results in:
- (a) Immediate removal of the blocked user's content from the blocking user's feed and search results
- (b) An automatic notification sent to the Helys development team, flagging the blocked user's behavior for review
- (c) The blocked user is unable to contact, message, or view the profile of the user who blocked them
Limitation of Liability
Service Provided "As Is"
Helys is provided free of charge, without any warranty, express or implied. We do not guarantee:
- Continuous service availability
- Absence of errors or bugs
- Quality or safety of exchanges between users
- Accuracy of information posted by users
Exclusion of Liability
To the fullest extent permitted by law, Helys and Richard Beuzelin cannot be held liable for:
- Direct or indirect damages resulting from service use
- Financial losses related to exchanges
- Accidents, theft, fraud, or conflicts between users
- Service interruptions or data loss
- Any harm caused by another user
You use Helys at your own risk.
Safety Recommendations
For your safety, we recommend that you:
- ✅Meet other users in public places
- ✅Inform a close contact about your exchanges
- ✅Carefully verify resources before finalizing
- ✅Trust your instinct
- ✅Never share banking or sensitive information
- ✅Report any suspicious behavior to: contact@helys.app
Intellectual Property
The name "Helys", logo, design, and all platform elements are the exclusive property of Richard Beuzelin.
Any unauthorized reproduction, distribution, or use is strictly prohibited.
Account Deletion
You can request account deletion at any time by contacting: contact@helys.app
Deletion will result in:
- Permanent deletion of your personal data (within 30 days)
- Cancellation of all your pending matches
- Deletion of all your published resources
Warning: This action is irreversible.
Modifications to Terms
We reserve the right to modify these terms of service at any time.
In case of substantial modification:
- The update date will be modified at the top of this page
- You will be informed by email or notification on the site
- Your continued use of the service after notification constitutes your acceptance of the new terms
Applicable Law and Jurisdiction
These terms of service are governed by the laws of the province of QC, CA.
In case of dispute, the courts of QC will have exclusive jurisdiction.
Severability
If any provision of these terms is deemed invalid or unenforceable, the other provisions will remain fully in effect.
Contact
For any questions regarding these terms of service:
Email: contact@helys.app
Responsible: Richard Beuzelin
Location: Quebec, Canada
By using Helys, you accept these terms.
Thank you for being part of the Helys community! 🌱